In the event of a power outage, contact your regional distribution company.
Click on your region in the map below to determine your regional distributor.
Follow these steps
before calling
the regional distributor:
-
Ensure you have the address of the affected consumption point/s.
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Determine whether you can see a reading on your smart meter or not.
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Establish the nature of the outage and whether there is immediate risk of injury or fire.
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Determine whether it looks like other buildings in your vicinity are also without power.
